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Mobile Device Tester in Chicago, IL at ITC

Date Posted: 1/12/2019

Job Snapshot

Job Description

ITC Service Group (“ITC”) is a leading provider of broadband installation, planning, wireless, design and staffing solutions to the telecommunications industry. With over 40 years’ experience in the telecom business, as we continue to grow we recognize that we are only as successful as the people we employ. We provide competitive pay, a positive atmosphere, and career development opportunities. Whether you are just beginning to think about your next job or have already decided to make a meaningful move, we want to talk to you.

We are looking to hire a Mobile Device Tester for the Chicago market. Testing will also take place in Kenosha, WI, and other areas, as needed. There will be up to 50% travel for this position. Drive testing/mobile device testing experience is desired for this opportunity, however, we will consider recent college graduates with technical background/knowledge, as well.

Job Summary:

Mobile Device Testers test pre-production mobile devices for voice quality, call performance, data performance, battery performance, and video performance under live network conditions in major metropolitan areas in the US.

This is an outdoor, field test position and devices are tested at both stationary locations and specific drive routes using proprietary testing tools.

Device Testers spend 75% of their test time inside a company owned vehicle.

Job Responsibilities:

- Perform wireless device field testing per established test plans: Voice Quality, Call Performance, Data Performance, Battery Performance, and Video Performance.

- Troubleshoot device related and tool issues on site as required.

- Monitor the real-time performance of the testing, ensuring data collected is accurate and the test runs smoothly.

- Review test results for accuracy and quality.

- Collect logs using diagnostic tools such as QXDM when needed.

- Responsible for maintaining the company vehicle.

- Must be able to follow complex test procedures in various formats.



- Experience with wireless device field testing and troubleshooting.

- Good understanding of GSM, UMTS/WCDMA, CDMA and LTE.

- Experience with different mobile operating systems such as Android and iOS.

- Proficient with Microsoft Windows.

- Experience with Microsoft Office.

- Valid Driver’s license

Due to the nature of ITC’s business, its clients and other needs, the employment relationship is, and is intended to be, “At Will.” This job description does not constitute an employment agreement between ITC and employee. By no means is this job description inclusive of all duties; in that employee will be required to perform all duties as directed by his or her supervisor. This job description is subject to change by ITC as the needs of ITC and requirements of the job change.


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