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Fiber Technician in Louisville, KY at ITC

Date Posted: 5/28/2018

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description

Fiber Technician

Location: Louisville, KY


This hybrid locate/drop/installation tech position is expected to complete field serviceability surveys to connect residential buildings, multi-tenant structures, stand alone buildings to our clients network services. Responsibilities may consist of, but are not limited to, underground drop placement, hand trenching drops, mechanical and/or fusion splicing, NIU placement, premise wiring, CPE installation, and customer education.   


●      Must possess strong performance, management, and communication skills in order to deliver a consistent message of performance expectations.

●      Have the basic knowledge of fiber optic theory which includes fiber loss, connector types and the different types of fibers

●      Ensures all installation work is completed according to quality standards

●      Reports to dispatch according to company procedures

●      Responsible for following all OSHA rules and regulations

●      Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required.

●      Work in various locations within the city.

●      Must pass a pre-employment background check and drug/alcohol screen.

●      Must have a valid Driver’s license.


●      Critical thinking and problem solving skills

●      Strong planning and organizational skills

●      Ability to make decisions in a timely manner

●      Conflict Management

●      Excellent interpersonal and written communication skills

●      Adaptability, initiative and problem solving capability

●      Ability to delegate tasks and manage conflict in a professional manner


●      Work involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms. The employee is frequently required to walk, sit, climb, balance, stoop, kneel, crouch, crawl and smell for extended periods of time.

●      Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

●      The employee must frequently push, pull, lift and/or carry up to 50 pounds and occasionally push, pull, lift and/or carry up to 100 pounds.


●      While performing the duties of this job, the employee regularly works in inclement weather conditions. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.


●      Employee is expected to be on the job and on time every scheduled workday. Fiber Supervisor work hours can change from day to day.  It is his/her responsibility to know when the work day starts and ends on each scheduled work day.    If it is necessary that you will be absent or late for any reason, employee needs to call a direct manager by 8:00 am on the first and each subsequent day the employee will be absent or late. If employee is absent for more than 3 days a doctor’s note (explanation) is required.


●      AA degree in telecommunications, construction management, or related field, or relevant; or related experience

●      At least five years of experience in field is required

●      At least 6 months of recent experience working directly with Fiber Technology

●      Knowledge of both theoretical and practical aspects of Supervisory management

●      Knowledge of supervisory techniques and tools

●      Must have solid knowledge of Fiber and Broadband (DSL/Video) Installation, Map & Print Reading, Fiber Splicing, Cable Locating, electrical codes and standards relative to residential or commercial communications.

●      Must have solid knowledge of home construction and the installation of communications systems.

Due to the nature of ITC’s business, its clients and other needs, the employment relationship is, and is intended to be, “At Will.” This job description does not constitute an employment agreement between ITC and employee. By no means is this job description inclusive of all duties; in that employee will be required to perform all duties as directed by his or her supervisor. This job description is subject to change by ITC as the needs of ITC and requirements of the job change. 


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